Right of withdrawal

Consumers are entitled to a right of withdrawal according to the following stipulations, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity:

A. Cancellation policy

right of withdrawal

You have the right to withdraw from this contract within 30 days without giving any reason.

The cancellation period is 30 days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

In order to exercise your right of withdrawal, you must send us (Michael Pluschys, Dazury.com, Donaustr. 27b, 14974 Ludwigsfelde, Germany, Tel.: 033782066744, Fax: 033782066745, email: geschaeftsfuehrung@dazury.com) by means of a clear statement (e.g B. a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

General information

1) Please avoid damage and contamination of the goods. Please send the goods back to us in the original packaging with all accessories and with all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage.
2) Please do not send the goods back to us freight collect.
3) Please note that the above numbers 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.

B. Withdrawal Form

If you want to revoke the contract, please fill out this form and send it back.


Michael Pluschys
Donaustr. 27b
14974 Ludwigsfelde
Fax: 033782066745
Email: geschaeftsfuehrung@dazury.com

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)



Ordered on (*) ____________ / received on (*) __________________

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if notification is on paper)


(*) Delete where not applicable

Q: Can I return the item if it doesn't work?

Yes, if the product is damaged or does not work as described, you can contact us within 30 days of receipt of the product and we will give you a 100% money back.

Full Support: You can contact us by sending your message here .

Q: How can I check the status of my order?

A: You will receive your receipt via email immediately after placing your order. Once your order has shipped you will receive your tracking number. With this number you can see where your package is at every step of the way from your order to you. This is done under Track Order .

Q: Do you offer quality guarantee for all the products you sell?

A: Definitely! If you don't like the product or find any damage to the product, please contact us immediately! We do everything we can to give you the best shopping experience. You can simply contact us and we will take care of your request immediately!

Q: How can I get in touch with you?

A: We offer customer service via email and phone. Click here to open the contact form and let us know if you have any questions or concerns.

Q: Do you offer a refund if I don't like the product?

A: Definitely! We offer a full refund of your order if you don't like the product or it doesn't fit your lifestyle. Just contact us and we will solve the problem for you.

There are no downsides. Our customers keep telling us how uncomplicated Dazury is when it comes to returns.

Q: How can I order on your website?

A: Just select the offer above and click the "Buy Now" button. Enter your shipping and billing information and we will ship your order to you as soon as possible! Payments are encrypted and secured by Paypal - Mastercard - Visa - AMEX.